Terms of Service

This website is operated by Noor Wood Design (hereinafter “we”, “us”), an Atlanta-based small business specializing in handcrafted wood creations. By using this website and purchasing from us, you agree to the following Terms of Service. Please read them carefully. If you do not agree to these terms, please refrain from using the website or making purchases.

By continuing to access or use the site, you accept these Terms of Service as a binding agreement. Any new features or tools added to the site will also be subject to these Terms of Service, and updates will be posted on this page. It is your responsibility to review these terms periodically for changes.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the website, including its content, without express written permission.

2. Accuracy and Completeness of Information

We strive to provide accurate and up-to-date information about our products and services. However, we are not responsible for inaccuracies or omissions. The material on this site is provided for general information and should not be relied upon as the sole basis for decisions without consulting more accurate sources. Any reliance on this material is at your own risk.

3. Pricing and Product Availability

All prices are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice. All descriptions of products and pricing are as accurate as possible, but we cannot guarantee the exact colors, dimensions, or grain variations due to the unique nature of handmade wooden items.

4. Payment Terms

Full payment is required at the time of purchase. Payment is processed securely through trusted third-party platforms, and we do not store your payment information. Any declined payments or fraudulent transactions may result in cancellation of the order.

5. Shipping and Delivery

Unless the order is made to order, orders are shipped within 7 business days using USPS. Shipping costs are calculated at checkout. We are not responsible for delays caused by carriers or circumstances beyond our control.

6. Returns and Refunds

Returns are accepted within 14 days of delivery. Customers must initiate a return using the contact form on the website. Items must be unused, in their original condition, and include all original packaging. Custom or personalized orders are not eligible for returns.

Customers are responsible for return shipping costs and a 10% processing fee, which will be deducted from the refund. Refunds will be issued to the original payment method after the item is received and inspected. For detailed return guidelines, please review our Return Policy.

If your item arrives damaged or defective, contact us using the contact form within 7 days of delivery and include photos of the item and packaging. We will work with you to resolve the issue promptly.

7. Intellectual Property

All content on this website, including product designs, logos, images, and text, is the intellectual property of Noor Wood Design. Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Limitation of Liability

Noor Wood Design is not liable for any direct, indirect, or consequential damages resulting from the use of our website or products. Our liability is limited to the cost of the purchased item.

9. Governing Law

These Terms of Service are governed by the laws of the state of Georgia. Any disputes will be resolved under these laws.

10. Changes to the Terms of Service

We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page, and continued use of the website indicates acceptance of these changes.

Contact Information

For any questions about these Terms of Service, please use the contact form